Walter has more than 20 years in the BPO CCO industry and has recently joined Animos as an Associate Partner.
Walter specialises in BPO consultancy and development strategies for the International BPO sector, digital contact centre omni-channel solutions as well as Executive Search. He has particular experience around Southern and Eastern Europe, the Middle East and Africa.
Walter Spadoni's global career combines entrepreneurial and large corporate experience. He co-founded, managed and successfully sold, a CRM agency. He was also, for many years, Transcom's European GM & VP of sales and account management, across 8 countries in Southern and Eastern Europe. Currently, he's successfully engaged in consulting to BPO and CCO companies to deliver digital transformation for traditional contact centres looking to deploy the latest digital CX solutions.
Walter started his working life in a non-business-environment playing basketball at professional level in Italy, a background that continues to influence his team and game-planning approach to business success.
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